Partnerships

Exclusive Partnerships, Unparalleled Travel Experiences

At Palmer and Penn Travel, we pride ourselves on our strategic partnerships with leading luxury travel and hospitality brands worldwide, offering our members exclusive access and exceptional benefits.

  • Virtuoso takes travel to an unforgettable level with premier travel providers, as well as exclusive services, experiences, and products.

    Virtuoso Best of The Best Program

    This is the Best of the Best in worldwide hotels and resorts. These participating properties give unsurpassed service and luxury along with Virtuoso guest amenities and benefits such as:

    • Preferred rates and availability

    • Breakfast daily for two

    • Dining, resort, or hotel credits

    • Room upgrades (if available)

    • Early check-in and late check-out (if available)

  • The Peninsula is the world’s leading small luxury hotel group. This extraordinary hotel brand offers unsurpassed service and the finest attention to detail to make each stay a memorable one.

    Guests booked at participating hotels on The Peninsula PenClub rate receive benefits such as:

    • Daily full breakfast for up to two persons

    • Exclusive hotel amenities ****

    (once per room per stay and are subject to individual hotels final offer)

    • Guaranteed room upgrade *

    (from room to room or suite to suite only. Confirmed upgrade at time of booking is reflected

    in rate code. Room upgrade exclusions apply)

    • Peninsula Time - flexible check-in and check-out **

    • Upgraded welcome amenity

    • Complimentary long-distance calls via VOIP ***

    (hotels at Hong Kong, Shanghai, Beijing, Tokyo, New York, Chicago, London, Paris, and Bangkok)

  • The Leading Hotels of the World is a collection of authentic and uncommon luxury hotels. These properties embody the very essence of the destinations, offering varied styles of architecture and design.

    Guests booked at participating hotels on The Leading Hotels of the World VITA rate receive benefits such as:

    • Daily breakfast for two

    • Hotel/Resort stay credit offered in some hotels

    • Room upgrade (subject to availability)

    • Early check-in/Late check-out (subject to availability)

    • Welcome letter to the guest on behalf of the VITA agency upon arrival

    • VIP amenity for the guest upon arrival

    • Complimentary Wi-Fi

  • Belmond’s collection of iconic hotels, trains and river cruises are a part of a diverse portfolio that embraces the globe’s most thrilling destinations.

    Hotels

    Create luxury hotel experiences that are authentic as they are unique. Sink into a personal sanctuary, heart beats away from natural wonders, platinum sands or thriving city centres.

    Guests booked at participating hotels on the Belmond Bellini Club rate receive an exclusive set of amenities such as:

    • Standard amenities

    • A-la-carte breakfast for 2 daily

    • Complimentary upgrade (based on availability at time of check-in)

    • Welcome letter from the general manager recognising your agency

    • VIP welcome treats with a local taste

    • Complimentary Wi-Fi access

    • A USD $500 gift voucher when your client books a USD $5,000 or more holiday with Belmond *

    Premium amenities

    • Hotels and safaris fully flexible hotel or resort credit: USD $100 (EUR 90) per room per stay, USD $220 (EUR 200) per suite per stay (specific hotels and resorts only) *

  • Mandarin Oriental Hotel Group operate some of the world’s most prestigious hotels, resorts, and residences. Experience 21st century luxury with oriental charm in each hotel.

    Guests booked at participating hotels on the Mandarin Oriental Fan Club rate receive benefits such as:

    • Daily full breakfast for two persons

    • USD $100 food and beverage or spa credit (per room per stay)

    • One category room upgrade (subject to availability at time of check-in)

    • Personalised welcome amenity and note on behalf of agent from senior property management

    • Complimentary high-speed internet access

    • Priority waitlist clearance

  • Jumeirah Group have transformed the way that luxury is defined as exemplified by its flagship hotel, Burj Al Arab Jumeirah. Whenever your clients stay in Jumeirah Hotels & Resorts, they will enjoy harmonious spaces, signature landscapes, iconic architecture, and service beyond expectations.

    Guests booked at participating hotels on the Jumeirah Passport to Luxury rate receive benefits such as:

    • Daily complimentary buffet breakfast for two

    • USD $75 credit for food and beverage or spa (per room, per stay)

    • Room upgrade on arrival (based on availability)

    • Early check-in and 16:00 late check-out (based on availability)

    • A personalised welcome amenity and card from the GM or hotel manager

    • Enhanced recognition though VIP status at all touch points throughout the guest experience

    • Complimentary one-way transfer to suite guests (in Europe minimum stay of 2 nights)

  • Small Luxury Hotels allows you to perfectly match the world’s independent travellers with the most individual, intimate, and intense hotel and travel experiences.

    Guests booked at participating hotels on the Small Luxury Hotels withIN rate receive benefits such as:

    • Daily continental breakfast for two people

    • A credit worth USD $50-$100 per room per stay (to be spent only on extras such as F&B or spa, only on property and during the stay)

    • Room upgrade to next room category (subject to availability at the time of check-in)

    • Early check-in (subject to availability at the time of check-in)

    • Late check-out (subject to availability)

    • Complimentary Wi-Fi

  • IHG Luxury & Lifestyle is a hand-selected portfolio of the most premium, relevant hotels for your affluent travellers. Brands include Regent Hotels & Resorts, Intercontinental Hotels & Resorts, Kimpton Hotels & Restaurants and Hotel Indigo.

    Guests booked at participating hotels on the IHG Luxury & Lifestyle rate receive benefits such as:

    IHG Luxury Collection

    Includes Regent, Intercontinental, and Kimpton (outside the U.S)

    • Breakfast for two daily at the hotel restaurant

    • USD $100 value-added amenity

    • Upgrade to next room category (subject to availability)

    • Guaranteed 2.00pm late check-out

    • Handwritten and personalised welcome card

    • Bottled water, fresh fruit/snacks in room upon arrival

    • Turn down service

    • VIP level added into guest profile

    • Non last room availability (NRLA)

  • Preferred Platinum Partner covers some of the Legend, L.V.X. and select Lifestyle hotels, resorts, and residence. These exceptional independent properties deliver unsurpassed, bespoke travel experiences in some of the world’s most desirable destinations.

    Guests booked at participating hotels on the Preferred Platinum Partner rate receive benefits such as:

    • Breakfast for two daily

    • USD $100 hotel credit per stay (to be used on services such as spa, dining, or selected amenity valued at $100 or more)

    • Room upgrade (subject to availability)

    • Priority check-in/late check-out (subject to availability)

    • Hotel welcome amenity and welcome note from general manager on behalf of travel agent

    • Complimentary in-room internet

  • The Luxury Circle portfolio includes Shangri-La Hotels & Resorts and Kerry Hotels. Shangri-La Hotels & Resort offer word-class service, amidst tranquil surroundings, coupled with inspirational architecture and design. Kerry hotels are defined by a spirited style and a careful attentiveness that bestows a sense of individuality.

    Guests booked at participating hotels on the Shangri-La Luxury Circle rate receive benefits such as:

    • Complimentary full breakfast for two, including in-room dining

    • Hotel credit of USD $50 or USD $100 (once per stay) **

    • Upgrade to the next room type category at the time of booking *

    (confirmed within 24 hours, subject to availability. Upgrades do not apply to room category one level below club level to club level, suite/villa bookings and family rooms)

    • Early check-in and late check-out (subject to availability)

    • Joint welcome letter from general manager and travel advisor, plus a VIP welcome amenity

    • A strict-no walk policy and a priority waitlist clearance in sold out hotels

  • Embrace the harmony of luxury and nature as you cherish unforgettable journeys and experiences at luxury hotels and resorts worldwide by Anantara.

    Guests booked at participating hotels on the Anantara Journeys dedicated booking platform receive benefits such as:

    • Unique local experience at each hotel

    • Upgrade upon arrival (upon availability)

    • 24-hour check-in and check-out (upon availability)

    • General manager/resort manager meet and greet Anantara Journeys guests upon arrival

    • Welcome letter on behalf of the GM and the agency

    • VIP status and welcome amenities

    • Destination-specific gift in the room

    • Dedicated contact person at each property

    • Free Wi-Fi

    • No walk-out policy (except the cases of hotel buyout)

  • Impresario is Hilton luxury brands. This portfolio includes Conrad, LXR and Waldorf Astoria Hotels & Resorts. Conrad Hotels & Resorts offer intuitive service in a world of style. LXR Hotels & Resorts are distinctive, offering singular service and local experiences. Waldorf Astoria Hotels & Resorts reflect the history and heritage of their locations.

    Guests booked at participating hotels on the Hilton Impresario rate receive benefits such as:

    • Complimentary breakfast for 2 guests

    • USD $100 hotel credit per stay (or local currency equivalent)

    • Upgrade to next room category (subject to availability)

    • VIP guest status

    • Double Hilton Honors Points

    • Last room availability

  • Hyatt Privé will deliver a transformative experience for your every guest, every stay. Brands include Park Hyatt, Miraval, Andaz, Alila, The Unbound Collection by Hyatt, Grand Hyatt, Thompson Hotels, Destination by Hyatt, Hyatt Regency, Hyatt Centric, Jdv by Hyatt, Hyatt Ziva and Hyatt Zilara.

    Guests booked at participating hotels on the Hyatt Privé rate receive benefits such as:

    • Breakfast for two (full breakfast at hotel restaurant)

    • Property credit (valid for certain incidentals during the stay, amount varies by hotel)

    • Room upgrade priority *

    • Connecting rooms priority **

    • Early check-in and late check-out priority ***

    • Welcome letter and amenity upon arrival

  • Marriott International STARS covers luxury hotels. Brands include The Ritz-Carlton, Bvlgari Hotels & Resorts, St Regis, Edition, The Luxury Collection, and Ritz-Carlton Reserve. These properties offer high touch, personalise service.

    Guests booked at participating hotels on the Marriott STARS rate receive benefits such as:

    • Complimentary daily breakfast for two people *

    (hotel designates full or continental breakfast and venue)

    • Hotel credit USD $100 at all STARS hotels *

    • Room upgrade (based on availability upon arrival) *

    • Early check-in and late check-out (based on availability)

    • In-person warm welcome from hotel management, personalised note from general manager (or hotel management) recognising their VIP status and acknowledging agency and advisor

    • Personalised and customised welcome amenity designed to be meaningful to the guest

    • Complimentary basic Wi-Fi daily

  • MeliaPro is a portfolio of extraordinary hotels and resorts worldwide. Brands include Gran Melia Hotels and Resorts, ME by Melia, and Paradisus by Melia

    Guests booked at participating hotels on the MeliaPro exclusive portal for travel agents receive benefits such as:

    • Daily breakfast for two/room

    • Complimentary lunch or dinner for two per room, once during the stay (beverages not

    included).

    * In those Paradisus all-inclusive hotels and ME CABO, there is a USD $200 bonus per room and

    stay (refer coupons below)

    • Guarantee early check-in 10:00am or late check out priority 4:00pm

    • Personalised welcome by hotel management and exclusive contact to enhance the experience

    • VIP welcome amenities

    • Wi-Fi

    • 20 extra Meliá rewards points per superior room booking

  • Discover a global collection of one-of-a-kind luxury hotels, resorts, and residences, each inspired by their A Sense of Place® philosophy to reflect the local culture and spirit of a destination. The result - travel experiences that are authentic, original, and deeply personal.

    Guests booked at participating hotels on the Rosewood Elite rate receive benefits such as:

    • Daily breakfast for up to two people (per bedroom)

    • Other additional property-specific Elite enhanced amenities (listed on property pages) *

    • Complimentary one-category upgrade at booking or upon arrival (varies by property)

    • Pre-registration prior to arrival

    • Personalised welcome, plus note and amenity from the property managing director on behalf of the elite travel advisor, reaffirming exclusive partnership with Rosewood

    • No relocation policy for elite clients

    In addition to the standard Rosewood Elite guest benefits, select properties also offer enhanced

    amenities.

  • Trump Hotels is a brand of five-start luxury hotels and resorts with a mission of providing extraordinary customer experiences. Exceptionally designed hotels in iconic locations put guests at the heart of each destination.

    Guests booked at participating hotels on the Trump Elite Partners rate receive benefits such as:

    Option 1: Consortia benefits

    • Breakfast for two daily

    • $100 credit per stay for use in spas or restaurants

    (in the currency of the hotels location, except credit is USD $50 in Las Vegas)

    • Room upgrade upon arrival (when available)

    • Early check-in and late check-out (when available)

    • Complimentary Wi-Fi in room

    Option 2: Rate discount and breakfast

    • 10% off best available rate (BAR)

    • Breakfast for two daily

P&P Travel
Membership starting at AU$3000 per year